Why an app?

The app pilot will provide selected users with real-time locations on bike, car, and transit options! You can book and pay for trips all in one app with multiple providers. Over 50% of Mobi users already combine their Mobi trips with the bus or skytrain so providing one app is a step towards making this multi modal trip easier for them. Ride a Mobi bike to an available Modo car and then drive yourself to a transit hub to catch a train all in one app. 

How much do RideLink users pay?

Ridelink users enjoy a special discounted rate: $1.00 to unlock, $0.15/minute for both Classic & Ebikes

How do I unlock a bike?

1. Once you've selected a bike, select "Unlock" on the app to view access instructions – this will not book a bike, nor unlock a bike for you.
2. Review the information provided on the "Confirm your booking" screen. Press Continue and proceed with the trip-starting instructions on the physical bike.
3. On the bike screen, press ‘Enter' to wake the screen.
4. Follow the screen prompts.
5. On a classic bike, press 1 and then tap and hold your Compass Card on the keypad screen.
6. On an e-bike, tap and hold your Compass Card on the keypad screen.
7. Enter your four-digit PIN code. This is the last four digits of your Compass Card number (located on the back of your Compass Card).
8. Wait for one long beep and pull the bike out of the dock.

How do I return a bike?

1. Return the bike to any station.
2. Insert the front tire into a vacant dock.
3. Wait for one long beep and a ‘Return OK!' message on the screen.

What happens after the pilot?

The RideLink team will analyze all the anonymous data gathered during the pilot to develop a data-driven understanding of users’ experience and feedback. We will keep users informed of any next steps.

Where can I learn more about RideLink?

You can learn more about RideLink here.